How a Self-Service Quoting Platform Accelerated Customer Response Times, Improved Pricing Transparency, and Increased Operational Efficiency.
The Challenge
A global aviation leader relied on a manual, staff-dependent process to generate customer quotes and initiate trip setup. The process was time-intensive, slowed customer response times, and placed a significant burden on operations teams .
The organization needed a faster, more scalable way to deliver accurate pricing, improve the customer experience, and reduce manual effort.
The Solution
Veridion designed and delivered a cloud-native self-service quoting platform that enables customers to receive real-time pricing, generate instant quotes, lock pricing with secure tokens, and automatically initiate trip creation. Leveraging VeridionLabs, Veridion’s AI-powered delivery accelerator, the solution was built, validated, and deployed in just two weeks, demonstrating how AI-augmented engineering and a modular architecture can dramatically accelerate enterprise software delivery.
The Impact
- Accelerated Time-to-Market: Delivered a production-ready self-service quoting platform in just two weeks, significantly accelerating time-to-market.
- Improved Customer Experience: Enabled real-time pricing, instant quote generation, and transparent price locking for a faster, more seamless customer journey.
- Increased Operational Efficiency: Reduced manual workload by automating trip creation and streamlining operational workflows.
- Built for Future Growth: Established a secure, cloud-native platform that provides a scalable foundation for future digital transformation and innovation.